In online communication, it's so critical to read and re-read your text before posting. I recently posted an entry to our internal discussion board and made quite a sweeping and largely inaccurate statement. Luckily (!) for me, our moderator picked up on my indiscretion and encouraged me to rethink what I had asserted.
I actually felt a little bit of a bully. Personalities can come across as being more knowledgeable with the use of strong statements. Moderators need to, as mine did, ensure that assumptions are not just accepted but challenged when needed.
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